Payment terms
HOW TO PAY FOR YOUR ORDER
Payment in cash
Payment in cash is possible in case of purchase in store or when picking up an e-shop order. In case of personal collection, we recommend taking a copy of the order with you.
Terms of payment in cash. Items with a higher selling price must be paid by bank transfer or cash deposit to our bank account. The necessary contacts, addresses of our stores and opening hours can be found on the contact page .
Payment on delivery
If you decide to send the goods by shipping service, we also offer the option of payment on delivery, which you pay to the carrier when you receive the goods. For this type of service we use the services of the Czech Post or Zásilkovna.
Conditions for sending a shipment on cash on delivery: The value of the goods when using the services of the Czech Post does not exceed 150 000 CZK per customer. The value of the goods when using the services of Parcel Post does not exceed CZK 20,000 per customer.
Payment by wire transfer
One of the payment options for your order is payment by wire transfer. You pay for the goods in advance and no longer worry about paying for them upon receipt. Alternatively, you can pay directly at the store by immediate transfer and take the goods immediately. The form of cashless transfer is possible both in combination with direct purchase or personal collection of the order at one of our stores, and when sending the shipment by shipping service. After payment has been credited to our account, the goods will be dispatched.
We use the following bank accounts
Payments for gold products:
PAYMENT IN CZK FOR GOLD PRODUCTS:
Account number: 9891989/5500
IBAN: CZ0555000000000009891989
SWIFT/BIC: RZBCCZPP
PAYMENT IN EURO FOR GOLD PRODUCTS:
Account number: 8901505002/5500
IBAN: CZ56550000000000008901505002
SWIFT/BIC: RZBCCZPP
PAYMENT IN USD FOR GOLD PRODUCTS:
Account number: 8901513002/5500
IBAN: CZ75550000000000008901513002
SWIFT/BIC: RZBCCZPP
Payments for silver products:
PAYMENT IN CZK FOR SILVER PRODUCTS:
Account number: 9595900999/5500
IBAN: CZ8555000000009595900999
SWIFT/BIC: RZBCCZPPXXX
PAYMENT IN EURO FOR SILVER PRODUCTS:
Account number: 8993382002/5500
IBAN: CZ2655000000008993382002
SWIFT/BIC: RZBCCZPPXXX
PAYMENT IN USD FOR SILVER PRODUCTS:
Account number: 8993454002/5500
IBAN: CZ0355000000008993454002
SWIFT/BIC: RZBCCZPPXXX
Payment via QR code
QR payment makes it easy for you to fill in the payment order in the mobile banking app. Just take a picture of the QR code from the invoice with your smartphone and the mobile banking app provided by your bank will take care of filling in the payment order.
So you don't have to worry about getting the account number or variable symbol wrong, the mobile banking app will do it all for you. In the banking app, select"Pay by QR code" and take a picture of the QR code with your smartphone from a few centimetres away.
- You don't need to print the code in advance, just take a picture of it directly from your monitor screen.
- The payment order already filled in will appear on your phone screen for payment of your invoice.
Credit card payment at retail outlets
There is no handling fee when paying by credit card at our stores in Prague, Brno, Ostrava, Liberec, Karlovy Vary and České Budějovice. There is no credit card payment fee at our stores in Bratislava, Košice and Banská Bystrica.
Investment products - price fixing
If the price of investment metals in an order exceeds CZK 150,000 and there is a significant price movement on the market, the final price of these products is only determined after the advance payment has been made in a phase called investment product price fixing.
Payment for customers from abroad
We handle many foreign orders and send goods not only to Slovakia but also to other EU countries via the Czech Post. You will pay for the goods by wire transfer and after the payment is credited to our account, the shipment will be dispatched to you. We do not send cash on delivery to EU countries.
Our shipments are insured, discreetly and well packaged and thus protected against damage. Shipments to Slovakia are delivered within 48 hours after receipt by the carrier. We also operate our own e-shop in Slovakia www.zlataky.sk.
Trade Register
We are registered in the Commercial Register kept by the Municipal Court in Prague.
SAFE HERITAGE a.s., file number B 25624.
Extract from the Commercial Register
ZLAŤÁKY Česká republika s.r.o., file mark C 199160.
Extract from the Commercial Register
